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“Invalid Reference Id” error when creating invoices in Quickbooks Online

  • 25 February 2021
  • 1 reply
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Hello, I am trying to set up the “Create Invoice in Quickbooks Online” zap and I continue to receive an “Invalid Reference Id” error as shown below. Has anyone else received this same error? What fixed it??

 

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Best answer by PaulKortman 25 February 2021, 22:18

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@Axis Kera welcome to the Zapier Community,

 

And thanks for the screenshot, however seeing more of what you have in the Set Up Action area will help us troubleshoot with you. 

 

Generally speaking, this error is when you have set a field to be a value instead of an ID, so if the Invoice status is supposed to be Open and you put that in the status field it probably has an ID of 0 or 1 or something and so you will need to put a 0 or a 1 in that field. 

 

Hopefully, that gives you enough information to go on, with QBO it’s typically the client ID (you cannot use Client Name or email) or Project ID (you cannot use project name, you have to use the ID)