Question

Instagram setup logging into personal account vs client account

  • 21 October 2021
  • 5 replies
  • 25 views

can i create a zap for my client in zapier account.

 

As i try to create zap to integrate instagram connection for my clients account it is only directing to my instagram account


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5 replies

Userlevel 5
Badge +6

Hi @Shalini, thank you for the question. 
 

It’s possible that it automatically picks up your account because you’re signed into it. Try the following steps:

  1. Sign out of your Instagram account 
  2. Navigate to “My Apps” in Zapier
  3. Click add connection
  4. Search and select Instagram 
  5. Try reconnecting with your client’s login 

Let us know if this helped!

 

Hi,

 

Even after logout,when i try creating a zap it navigates to fb login page.

Please find the attachment.

Thanks,

Shalini A

Userlevel 5
Badge +6

Thank you for the screenshot, @Shalini

Can you try clicking “Log into another account”?

 

When i click the Sign in to Instagram for Business i am navigated to fb login

 

Userlevel 7
Badge +14

Hi @Shalini 

Try using a new/private browser to authenticate the desired app account in Zapier here: https://zapier.com/app/connections

Facebook owns Instagram, which is why the authentication takes places via the Facebook login.