I need help in connecting Sendgrid to Zendesk. Here is what I want to achieve:
step 1 - send bulk email to ‘n’ number of customers via Sendgrid
step 2 - I want every sent email in step 1 to get registered in Zendesk by creating ‘n’ unique tickets automatically for every customer
Currently Zapier is giving me a flow which is exact opposite of what I want to achieve. Can someone help in this.
Best answer by AndrewJDavison_Luhhu
Sadly, the reverse isn’t possible right now, as it’s not possible to trigger a zap when an email is sent from Sendgrid.
If you’d like, I can get the team to add it as a feature request for you?