Question

How do I add missing ACT fields to mapping process?

  • 21 October 2021
  • 1 reply
  • 5 views

I am using Zapier to move data from Jotfom in to ACT. I am at the step when I am mapping Jotform fields to my ACT fields, however, I am not see all of my ACT fields. How do I add the missing ACT fields to the mapping process?

Regards,

Clarkie


1 reply

Userlevel 7
Badge +12

Hi @Clarkie 

Some options to try...

  1. Try using the [Refresh Fields] at the bottom of the Zap step to pull in all available fields.
  2. Check your field settings in Act.
  3. Some apps don’t support all fields types and/or custom fields.

 

You can open a ticket with Zapier Support here for further help: https://zapier.com/app/get-help

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