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Best answer

Helpscout to Monday - Closed

  • 3 June 2020
  • 1 reply
  • 209 views
L

I want to create a zap where if an email is closed in Helpscout that it removes the pulse on Monday.com. I don’t see what looks like the right triggers to complete this action. 

Thank you,

LN Accounting

icon

Best answer by Liz_Roberts 4 June 2020, 22:21

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Liz_Roberts
Userlevel 7
Badge +8

Hi @LNAccounting ,

Nice to hear from you! 

While there is not a specific “Closed Conversation” Trigger for Help Scout, within the “Conversation Created” Help Scout Trigger, you can filter by “Closed” conversations as seen here. Depending on your exact Help Scout workflow this could be an option!

Let us know if that does the trick here- always happy to help!

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