We are having problem on our google drive to S3 integration. Before we have no problem on sharing a folder on our main folder and that shared folder will be added in Google My Drive folder. But now google don’t do that anymore it will only show the folder with a shortcut signed folder. When we check the folders generated under customize file folder dropdown it will only shows all the folder inside My Drive the shortcut folders is not showing up. Please advice. Thank you
Best answer by Liz_Roberts
Thanks for reaching out! I see you have been working with Jamie in Support on this and they suggested double checking that your account is the owner of the folder (learn more about this here).
I see they asked for a screenshot to dive deeper- I’ll let you continue to work with them on that if you have not yet reached a resolution! Let us know how you solve this one!