Gmail setup signature is an attachment

Thanks you Troy - I chose my one & only ‘signature default’ that Zapier found and presented to me for selection, which I assumed was my normal gmail signoff.  

Hi,

Can you add me as affected user too ?

Please note that the bug also appears when the mail is sent to a Yahoo Mail box

Hey @KCWeb, hope you’re doing well!

I just added you to the report!

While it doesn’t look like we have anything new to share just yet, I have you on the notification list to be alerted ASAP once we know more and there is a resolution. :)

Please add me to bug fix as well. The correct signature is pulling yet the image is showing as an attachment to the email INSTEAD of embeded into the email. 

Also, I have the “inbox” & “important” selected under label/mailbox and the emails are still going to the junk folder. 

Thank you for your support on these issues. 

Hello, can I be added to the list as well. I’ve just come across this issue when testing on a user who used the  Yahoo app. Thank you!

I am having the same issue with signature as an attachment and email going to spam. Has this been resolved?

Hi @Danvers

I am having the same issue. Could you please add me as an affected user, too? Where do I find a bug overview?

In our cases, only using Gmail shows the signature correctly. Using other apps like Outlook, Aquamail, standard iOS email app show the signature as attachment.

Furthermore, my sent Gmails always appear in the recipient’s spam folder.

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Hi @lukasvr 

Thanks for your message, I’ve added you as an affected user on this bug.

We don’t have a public view of the bug, but I can confirm that we’re seeing something similar to what you’ve said: the signature works when viewed in Gmail but not for:

• MS Outlook
• Windows Mail
• Outlook Webmail
• iOS (on iPhones)

I’ll add that you’re also seeing the error when viewing emails with Aquamail, thanks for sharing that with us!

Regarding sent Gmails appearing in Spam, I can’t see a known bug related to that. With that issue, it’s best to contact the Zapier support team as they will be able to dig into your Zap with you. You can contact them using the Get Help form. I suspect that they will ask you if other emails sent from your Gmail inbox go to people’s spam folders so it’s worth testing that and letting the support team know what you find in your message to them. 

Just wanted to add my name to the list of encountering the same problem.  I am going to add the signature block in the body of the e-mail as text for the time being.  Will we be made aware when there has been a fix to the issue?

Please add me as an affected user. Same thing. Signature showing as attachment in Outlook. Works fine in Gmail. Thanks!

Hi @Danvers @nicksimard I am having this as well on the iphone default mail client!

HI @Cerickson 

This hasn’t been resolved yet, I’m sorry I don’t have better news for you on that front. I’ve added you to the list of affected users and we’ll send you an email when we have an update.