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facebook lead data not going to Omnisend crm

  • 17 July 2020
  • 2 replies
  • 106 views

Hi, is there any reason why my data from a Facebook lead into Omnisend CRM is not showing? I have setup and done test and show all is correct but no information is available in Omnisend.

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Best answer by steph.n 23 July 2020, 01:59

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Userlevel 7
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Hi, is there any reason why my data from a Facebook lead into Omnisend CRM is not showing? I have setup and done test and show all is correct but no information is available in Omnisend.

 

 

Thanks for writing in! It looks like Zapier Support wrote to you with the following solution:

This error can usually be caused by incorrect permission or CRM access and can be fixed by following these instructions:
https://zapier.com/help/doc/common-problems-facebook-lead-ads#error-invalid-permission-issue-with-facebook-ensure-this-account-can-access-the-page

 

Userlevel 7
Badge +11

Hi @artwork!

I see that you’ve written to our Support team and they have responded with some directions, based on error messages they were seeing. Please continue the conversation there, since they’re able to dig into your Zaps :)