About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Facebook Graph Internal Server Error

  • 23 March 2020
  • 1 reply
  • 235 views
C
Userlevel 1

Is anyone else receiving this error when trying to choose a Facebook page as a trigger?

We’re having trouble loading 'Page' data in step 1 - hide details

The app returned "Please reduce the amount of data you're asking for, then retry your request". It looks like the server for your connected app is down or currently experiencing problems. Please check the app's status page or contact support if there are no reported issues. We made a request to graph.facebook.com and received (500) Internal Server Error.

 

Any help or workaround with this would be greatly appreciated! Thanks :)

icon

Best answer by Danvers 27 March 2020, 16:31

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Danvers
Userlevel 7
Badge +12

Hi @contractornation I’m sorry that you’re having some trouble with your Zap!

 

This can happen when if your Facebook account has access to too many pages.I can see that there is currently an open issue report for this and I’ve added you as an affected user. This lets the team know how many users have been affected and also means that we will send you an email if we have an update on this.

 

It’s possible to workaround this issue by selecting the ‘Custom’ option for the page selection in the Zap. Select ‘Custom’ for the page and then add the Facebook Page ID in that field.  You can find instruction on how to find the ID for your page in this guide from Facebook

 

 

Terms & Conditions