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Best answer

Events missing from dropdown menu on Eventbrite trigger

  • 3 February 2021
  • 2 replies
  • 115 views
S

Connecting Eventbite to Zoom webinar.

Admin same of both accounts no sub user involved

8 events in Eventbrite with only 4 event IDs showing in Zapier

All corresponding Zoom webinars are displaying

 

Question. Why are 4 IDs from Eventbrite not displaying in Zapier?

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Best answer by SamB 30 June 2021, 12:00

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

GetUWired
Userlevel 7
Badge +12

Zapier makes a request to an app’s api to dynamically load dropdown options with data. In this case, it sounds like the request is to list all events (https://www.eventbrite.com/platform/api#/reference/event/list/list-events-by-series). What is returned makes it easy for the easy to find and fill in data. However, some api’s use what is call Pagination (I.e. not all data is returned in a single request and it may require multiple requests to retrieve everything). This would mean that it needs to be built to retrieve more data on another page if the user makes a second request. It sounds like that isn’t the case with Eventbrite and when you load data it just returns 4 events. 

Is this for a trigger or action step? 

SamB
Rank
Userlevel 7
Badge +11

Just to follow up on this one, for cases where items are missing from a dropdown menu in a Zap, clicking the Load More button or selecting them using the Custom value option can help.

You can find out more about how to do this here: Dropdown menu in Zap field is empty or missing items 

Hope that helps!

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