Question

Error: 0 Y when using Procore and Airtable

  • 25 June 2020
  • 2 replies
  • 210 views

Hi everyone,

 

thanks for your time. it’s my first zap and I’m trying to automatically create a record on Airtable everytime there is a new Submittal created on Procore (construction management platform).

All my process are created and checked out with the green check. the test connection works and when I run the test. it work, however. when I try to turn it on. it stop working

any help would be appreciated 

 

LT


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2 replies

Userlevel 7
Badge +10

@lutruong 

I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.

Sit tight, and someone will contact you soon.

Userlevel 7
Badge +12

Hi @lutruong, I’m sorry that you’re having some trouble with your Zap. 

 

I can see that you’ve been in touch with the Support Team about this issue and they came back with the following response:

I can see the error mesage being generated from Procore:
{"errors":"You do not have sufficient access to complete that action."}

Looking at our internal notes on Procore I can see:
You must be an admin on the project in Procore in order to setup Trigger steps.

 

I hope that helps, if you have any questions or would like clarification, please follow up in the email conversation that you are having with the Support Team.