Question

Email Matching Search Troubleshooting

  • 19 May 2022
  • 1 reply
  • 44 views

I am new to zapier and excited to learn, but I have been struggling to set up my first zap for hours and I’m sure I’m doing something wrong, but I’m uncertain as to what.

 

I am trying to set up a zap so that when I receive a new catering order, I receive an SMS notification. while my action is working fine, my trigger appears to be having some issues.

triggers set up
emails not found
emails do exist

Although there are emails matching the trigger, zapier cannot find any that match it. I’ve tried adding in:inbox, removing in:inbox, having the trigger be form-submission@squarespace.info by itself: all in vain. I would greatly appreciate some insight as to what I’m doing wrong and how to correct it.


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1 reply

Userlevel 7
Badge +14

Hi @TenochZap 

Good question.

Try changing the parenthesis to double quotes for the FROM condition.

Click the more link underneath the field.