Question

DocuSign Missing Envelope selection

  • 25 March 2020
  • 2 replies
  • 41 views

Until recently (as recent as last week) when triggering a DocuSign zap I was able to select the exact envelope type I am aiming to work with during the zap process. As the UX received an update this option is not available anymore and instead now i can only interact with all envelopes in the DocuSign. As I manage many Envelopes this is a huge issue as I would need to export the completed envelopes by envelop category and not only as bulk.

 

Have anyone else seen this issue? 
Will it be fixed? 
Any workaround? 


This topic has been closed for comments

2 replies

Userlevel 7
Badge +7

Hi @DID_identity ,

Thanks for reaching out and sorry about the delay!

I see you are working with Jeanny in Support on this so I will let them take it from here and update this thread once a workaround is determined. 

Please let us know if you have any additional questions- happy to help!

 

Userlevel 7
Badge +7

Hi @DID_identity ,

Checking in to see if you were able to get this workflow up and running!

I see that Jeanny was inquiring a bit more about your desired action- if you are still having any issues, just let us know and we can keep working to get you squared away!