DocuSign Missing Envelope selection

  • 25 March 2020
  • 2 replies

Until recently (as recent as last week) when triggering a DocuSign zap I was able to select the exact envelope type I am aiming to work with during the zap process. As the UX received an update this option is not available anymore and instead now i can only interact with all envelopes in the DocuSign. As I manage many Envelopes this is a huge issue as I would need to export the completed envelopes by envelop category and not only as bulk.


Have anyone else seen this issue? 
Will it be fixed? 
Any workaround? 

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2 replies

Userlevel 7
Badge +7

Hi @DID_identity ,

Thanks for reaching out and sorry about the delay!

I see you are working with Jeanny in Support on this so I will let them take it from here and update this thread once a workaround is determined. 

Please let us know if you have any additional questions- happy to help!


Userlevel 7
Badge +7

Hi @DID_identity ,

Checking in to see if you were able to get this workflow up and running!

I see that Jeanny was inquiring a bit more about your desired action- if you are still having any issues, just let us know and we can keep working to get you squared away!