Question

Do I have to update my Zoom zaps from Legacy Zoom to a new one?

  • 27 October 2020
  • 1 reply
  • 23 views

I am very confused with what I am supposed to do with Zoom Zaps.  They are all working fine right now but I got an email about updating away from Legacy Zoom to the new one.  But when I look in my account and try to create a new Zap (eg Acuity to Zoom) there is no new Zoom or old Legacy options.  There is only one Zoom option.  So what am I supposed to be doing before November as the email from Zapier recommended?  Thanks.


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1 reply

Userlevel 7
Badge +8

Hi @janejackson ,

Thanks for reaching out! I see that you have been in touch with Support and Dhon sent over some suggested steps with regard to your specific Zaps. If those do not do the trick, feel free to reply on that Support thread so that the team can further troubleshoot!

If you don’t seem to be receiving our emails, you may need to check your spam folder for “Zapier” as sometimes our correspondence can land there!