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Question

Connecting to zapier for wordpress

  • 15 September 2021
  • 6 replies
  • 1120 views
J
Userlevel 1

We hit an error adding your new account

authentication failed: 404 Not Found. Make sure the Zapier WordPress plugin is installed on your site.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @jhorn2 

Try authenticating the app in a new private browser.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
Userlevel 1

I have tried that. I end up getting this same error:

 

We hit an error adding your new account

authentication failed: 404 Not Found. Make sure the Zapier WordPress plugin is installed on your site.

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
Troy Tessalone
Userlevel 7
Badge +14

@jhorn2 

Did you try with a different browser?

 

Did you review the available help articles? https://zapier.com/apps/wordpress/help

 

Consider opening a ticket with Zapier Support: https://zapier.com/app/get-help

Make sure to give them details about your OS and Browser being used.

Perhaps record and share a Loom.com video for them.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
J
Userlevel 1

Yes to all of the above. I actually got it to work using my primary browser. I read in one of the threads to try changing the permalink from the default to any of the other options and after I did that it worked immediately!

 

Thank you for you help!

A

I am getting this error, even though I have the plugin installed and activated. Running on WP 5.4.8

christina.d
Userlevel 7
Badge +9

Hi there, @AlbionIT! I moved your question to a topic that’s a bit more closely related to your specific error.

It might be worth running through some of the troubleshooting steps located here to see if it helps! 🙂

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