Best answer

Clicksend Response msg

  • 19 March 2020
  • 4 replies
  • 66 views

  • Anonymous
  • 0 replies

Hey People! First time here, go easy on me :) 

 

I want to send a text message to a facebook lead. Those that respond to the facebook lead with any type of message, I want to sent my team via email or slack. 

Using clicksend and paths, Is the image provided the correct way I would have the zap set up for any type of response being routed via email or slack?

Any other tips or advice is much appreciated

 

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Best answer by Matt 19 March 2020, 23:59

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Userlevel 2
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Trigger: Facebook Lead Ads, (is this what you are using)

Action: Email by Zapier

 

From what you’ve described, you wouldn’t need a filter or path. Filter is to stop the zap if a condition isn’t met. Path is to do different action depending on condition.

I still want to send a sms and filter those who responded to the sms into a separate category 

Userlevel 2
Badge +2

I’ve used Clicksend and it works well for inbound.

 

You would have two zaps. The first to send the SMS.

The second to receive the SMS (trigger ClickSend) and create a Slack entry under a certain category.

Hope that helps.

Thanks so much! Problem solved