I m tring to use a Jira Service Desk Integration with messenger.
The issues in JSD is created from Facebook messenger perfect!
But when i try to makes some updates and that update need to be infromed to the conversation always give me the error :
“You can only send an automated message to the user with a PSID of '234567890123456' within 24 hours of them having sent a message to your page.”
I can’t use it.
Could you give me some help?
Thanks uin advance.
Best answer by Wemakefuture
Facebook only allows you to send messages to users when the last contact was max. 24 hours ago. This is an API / Business change with huge impact on advertisers and chatbots.
Find more info here: https://manychat.com/blog/facebook-messenger-bot-24-hour-rule/