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Cannot read property 'installation_count' of undefined (throttled)

  • 15 January 2021
  • 4 replies
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I have a Zap that I have shared but when browsing to this URL I get the following error: 

 

Cannot read property 'installation_count' of undefined (throttled)

 

Can anyone help please. I saw a similar post but this was an identified issue 4 months ago. 

 

Cheers

 

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Best answer by Currently Jason 16 January 2021, 00:00

Update from Zapier Support: 

 

“Doing some more digging here - I do see we had a bug report opened 7 hours ago where other users were running into this same issue.

The team pushed a fix for it and the bug was closed 2 hours ago.”

 

All working now

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@Currently Jason Error messages suggests contacting support if the issue persists, did you contact Zapier Support as a result?

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@Currently Jason Error messages suggests contacting support if the issue persists, did you contact Zapier Support as a result?

Nope, I thought I may get a quicker response here but I can do that. 

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@Currently Jason Error messages suggests contacting support if the issue persists, did you contact Zapier Support as a result?

Call logged. I’ll post back here when it gets resolved in case anyone else needs a quick response.

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Update from Zapier Support: 

 

“Doing some more digging here - I do see we had a bug report opened 7 hours ago where other users were running into this same issue.

The team pushed a fix for it and the bug was closed 2 hours ago.”

 

All working now