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Box File Move Problem after S3 Upload

  • 1 April 2020
  • 2 replies
  • 365 views

(1) New Box file to upload to (2) S3 bucket and then (3) move the file in Box to an archive folder. Error comes in step 3 - ‘Not Found’.

I selected the “file” from step 1 in step 3 as the file I wanted to move to the archive folder, but the data in looks like:

hydrate|||.eJwty9EKgjAUgOF3OdczcGt22mUQJURXgpdjzKON2UlyECK-eybd_nz_DP5BPtpIExitclRHAf7FiTjZNA0EBu4gIPCYHHuyoQGDEhWqAwpoA_WNZff8uTb0tNL4ce9uBDNvYRug2GuNWua6kHol_-FUVnVWX8vqnN0uu4E7WJYv6cIr-Q:1jJiOd:zZgDkI9amFIKxuUV2musKKtrroY|||hydrate

which matches the data out in step 1. Clearly I’m missing something. Anyone know what it is?

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Best answer by steph.n 9 May 2020, 03:27

Hi @manattweb - It’s been a while since we heard about this, but I wanted to share the possible solutions so others who were curious may find it here:

It seems the error you had reported is coming from Box, and is saying that the File ID information you're providing is incorrect.

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Userlevel 7
Badge +10

Hey Steve!

Looks like you’ve got a great conversation going with our Support team and they’re helping you out with this! If you have any further questions you can reply to that thread :)

Userlevel 7
Badge +8

Hi @manattweb - It’s been a while since we heard about this, but I wanted to share the possible solutions so others who were curious may find it here:

It seems the error you had reported is coming from Box, and is saying that the File ID information you're providing is incorrect.