Best answer

Appointment end time

  • 31 March 2021
  • 7 replies
  • 34 views

Userlevel 1

Appointments appear on my Redtail calendar at correct start time but then end time is showing as 24 hours after the start time instead of one hour.

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Best answer by Troy Tessalone 31 March 2021, 21:55

@Jan Belk 

For End Date, try formatting like this:

[BookingStartTime] +[Duration]m

 

Replace [BookingStartTime] and [Duration] with their respective dynamically mapped values

NOTE: Make sure there is 1 space before the “+” and NO spaces before/after [Duration]

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7 replies

Userlevel 7
Badge +11

Hi @Jan Belk 

Please provide screenshots of how your Zap step is currently configured, thanks.

 

Also check out this handy reference for manipulating dates/times: https://zapier.com/help/create/customize/adjust-date-and-time-values-in-zaps

Userlevel 1

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Userlevel 7
Badge +11

@Jan Belk 

Check the fields you have mapped for the End Time field.

Looks like you have 2 data points mapped.

The first mapped data points appears to be a time range not a single time.

Plus it is then followed by a second mapped data point for duration which shouldn’t be used here.

 

Instead, use the same mapped value as the Start Time field followed by a space (don’t for get the leading space) and “+”[DURATION]“m”

 

Make sure to check out this handy reference for manipulating dates/times: https://zapier.com/help/create/customize/adjust-date-and-time-values-in-zaps

EXAMPLE

 

Userlevel 1

I am still very unsure of what to do.  There is a drop down box that makes you select what to put in the field so this makes no sense to me.  I tried just typing the info in but that does not work either.  I have attached a copy of what I typed in.

Userlevel 7
Badge +11

@Jan Belk 

For End Date, try formatting like this:

[BookingStartTime] +[Duration]m

 

Replace [BookingStartTime] and [Duration] with their respective dynamically mapped values

NOTE: Make sure there is 1 space before the “+” and NO spaces before/after [Duration]

Userlevel 7
Badge +11

@Jan Belk 

TIP: Here is a GSearch about how to take screenshots on your computer: https://www.google.com/search?q=how+to+take+screenshots

Userlevel 1

Thanks!  I think I got it corrected now!