Best answer

Allow Zapier to access your Kintone Account? is failed.


Userlevel 1

I was able to connect to kintone with my free plan, but when I upgraded to a paid plan, I could not connect to kintone.

I can't connect with zapier, but I can get the information normally with the curl command.

I don't know what caused it, so please help me.

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Best answer by gstech-genbasupport.com 12 June 2020, 03:20

I tried it now and was able to connect.

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5 replies

Userlevel 7
Badge +7

Hi @gstech-genbasupport.com ,

Thanks for reaching out!

Can you share a screenshot of the error message you are receiving? You may need to authenticate your account again but here are some additional troubleshooting items to take a look at as well. 

Will be on the lookout for your response!

Userlevel 1

I tried it now and was able to connect.

I'm not sure what kind of error was displayed before.

Userlevel 1

Has occurred.

Userlevel 7
Badge +8

Hey there @gstech-genbasupport.com - Thanks for that information. I have escalated this issue to our Support team for further investigation. We kindly request that you provide us with the additional information that I have requested from you within the email ticket. Thanks!

Userlevel 1

I tried it now and was able to connect.