Question

authentication failed: Could not handle special characters like "…". Please contact support.

  • 11 August 2020
  • 1 reply
  • 145 views

Hey,

 

I am trying to create a zapier integration for my API and am having an issue with session auth. I keep getting this error

“authentication failed: Could not handle special characters like "…". Please contact support.”

 

Everything works on postman and the logs I’m getting from Zapier look like it’s working.

 

Does anyone know how to fix this? Thank you.


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1 reply

Userlevel 7
Badge +10

@steven 

Can you share some screenshots of your set up? Are you building this integration on the Zapier Developer Platform? It’s much better suited to handle session auth versus trying to do it in a webhook step within Zapier. 

 

When you share the screenshots please obfuscate your API keys/sensitive data.