Question

Anyone know how to figure this error out?! Webhook from Clickfunnels 2.0 to Mailchimp "error"

  • 19 November 2022
  • 2 replies
  • 72 views

The webhook was tested successfully and works sometimes but sometimes it stops and gives this error.

 


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2 replies

Userlevel 7
Badge +8

Hi @bfull ,

 

This means that the email coming from the Trigger step (Clickfunnel) is empty and since it is a required field the zap stops and throws this error.

 

You need to make sure the email is there, maybe add a filter step so it filters out such contacts

 

Hope this helps

Userlevel 7
Badge +12

Hi @bfull!

Moh’s right that the error is happening because there isn’t an email address being passed to the MailChimp step. 

Looking at the Data out that you shared, it looks like the email and name fields weren’t there at all:

When you see something like {{123456789__name__field_name}} in the Zap run history, that means that the field that the Zap was looking for didn’t exist when the Zap ran. This kind of thing can happen if a field name has been changed since the Zap was created. I’d recommend finding a new test sample that represents the kind of information coming from ClickFunnels (ie it has all the fields that you need) and re-mapping the email and name fields in the MailChimp step. 

 

​I hope that helps, please let us know if you have any questions!