About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

there's a huge delay for shopify order going to airtable

  • 2 December 2020
  • 7 replies
  • 210 views
A

So I set up a zap and it works when I test it with a previous order, but when an actual order is placed, it takes many minutes before the order shows up in airtable. what can i do to make it instant?

 

 

icon

Best answer by adamsmartschan 2 December 2020, 16:27

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Shopify triggers are NOT instant, so depending on your Zapier plan it can take from 1-15 minutes to fire.

[ADVANCED] You can use Shopify Webhooks: https://shopify.dev/docs/admin-api/rest/reference/events/webhook

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Shopify triggers are NOT instant, so depending on your Zapier plan it can take from 1-15 minutes to fire.

[ADVANCED] You can use Shopify Webhooks: https://shopify.dev/docs/admin-api/rest/reference/events/webhook

This is a lot of reading to do what seems to be a simple task.. 

I’ll deal with the slow orders until this weekend when I find some time to read..

I feel like I’m turning into a programmer

A

another order came through and nothing in the airtable is updating for the past 10 minutes. I can’t tell if there’s a delay or if it’s working at all. 

A

it works. it took 12 minutes. that’s ridiculous.. lol

Troy Tessalone
Userlevel 7
Badge +14

Depending on your Zapier plan it can take up to 15 minutes for the Zap to trigger.

Check the Zapier Task History to troubleshoot if the Zap is triggering but resulting in an error: https://zapier.com/app/history/

Check the settings on the Shopify trigger step.

FYI: The Shopify app recently updated some triggers so make sure you’re using the correct one.

Lastly, check if the Zap is ON.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

I need this to be instant because customers are supposed to message me on manychat to update their order with some additional information, so the data needs to be present in the airtable

adamsmartschan
Userlevel 5
Badge +6

@acnhexpress.com -

To @Troy Tessalone‘s point, update times are a key component of Zapier’s pricing model. If the trigger doesn’t say instant here – and Shopify’s don’t – you’re subject to the time limits on your plan. For instance, if you’re using Free or Starter, zaps update every 15 minutes. Mid-tier plans bring this down to 5 minutes, and the highest-level Company plan is 1 minute. Using Zapier out of the box, that’s as fast as you’ll get.

Terms & Conditions