Best answer

Remove tag on Mailchimp after the end of the currend period (when canceled Subscription in Stripe)

  • 27 October 2020
  • 2 replies
  • 190 views

Userlevel 1

Hi,

 

I have a question about my zap! 

 

Trigger: Canceled Subscription in Stripe

Action: Remove tag on Mailchimp

 

But I have the impression that it works as soon as the user stops the subscription.

I'd like it to work until the end of the current period before deleting the tag.

 

If he registers for 1 month, and cancels his subscription after 2 days. There are 28 days of subscription left before stopping.

 

How to do that? :thinking:

 

Thank you!

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Best answer by Liz_Roberts 5 January 2021, 17:24

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2 replies

Userlevel 7
Badge +8

Hi @tht ,

Thanks for reaching out! I see that you are working with Fran on this in Support so I will let them continue to help navigate. Would love to know how you end up solving this one!

Userlevel 7
Badge +8

Hi @tht,

Checking back in here to share Fran’s response: it looks like the sample data that was initially pulled was in the past so by changing this to a future date, the Zap should run correctly! If you have any further questions on this one, please feel free to respond back to Fran’s Support email :slight_smile: