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Pinterest account is "expired". I can't reconnect it.

  • 18 April 2020
  • 39 replies
  • 1481 views

Userlevel 1

Hi, I have a problem with Pinterest automation — everytime when I reconnect it, Zapier announces me that “Pinerest account is expired”. Any ideas on how to solve this problem? Thanks in advance!
 

 

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Best answer by Liz_Roberts 23 June 2020, 17:05

Hi @MSadeghi ,

Thanks for letting us know and so sorry you are encountering this error! I see that Shalyn in Support has added you as an impacted user of this bug, which will ensure you are notified when it has been resolved. 

We do not have an ETA on this fix, but I do see that the team is actively working on it. I know that’s not the answer you had hoped for, but please let us know if you have any additional questions!

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39 replies

The following people have been added to the list of affected users and will be notified when this is resolved: @dippydyes @Fanì @Rusli645 @tabletoppm @mathccc @cheerio @Marnick @OrenY @allterrain 

So sorry for the inconvenience, and thanks for your patience as we work to resolve this.

Please add me to the list for notification when the issue is resolved: soonerchick14@gmail.com

Even I am facing same problem.

When I started for couple of weeks it was working fine, now I am facing same error

Userlevel 7
Badge +9

The following people have been added to the list of affected users and will be notified when this is resolved: @dippydyes @Fanì @Rusli645 @tabletoppm @mathccc @cheerio @Marnick @OrenY @allterrain 

So sorry for the inconvenience, and thanks for your patience as we work to resolve this.

I’m experiencing the same issue. Will also be cancelling my subscription until this is rectified, as Pinterest is the ONLY integration I am using ,and therefore renders it useless since it’s not working. 

+1

I have the same issue with “Authorization failed” error. Even upgraded to Pinterest business and the same error occurred. 

Seems like it is on Zapier side to fix.

 

Userlevel 1

I’m going to cancel my subscription in the meanwhile until this gets fixed.

Please make a good arrangement with the pinterest team.

Good luck with debugging.

Userlevel 1

+1 user with the issue

Userlevel 1

+1 user with the issue

Userlevel 1

+1 user with the issue

Userlevel 1

+1 user with the issue.

Userlevel 1

Once you guys solved the problem, you should add Pinterest as premium apps.

Too many ppl abusing Zap to Pinterest by signup hundreds free trial account.

It’s works perfectly, I don’t mind to pay to enjoy Zap to Pinterest to the fullest.

 

Thanks

 


Same issue here.

I got notified that there was a possible error. When I checked the details I noticed ‘Authorization failed’ so I tried reconnecting the apps. It didn’t work. Each time, I keep getting this ‘rate limit’ reason but I only use this zap 4 times per day with 2,5 hours in between.

This is really an issue because my client is expecting a consistent posting schedule. That’s why I use Zapier in the first place. As a paying customer, I hope to see a fast solution to this problem.

Could you please unmark this thread as ‘Solved’ because it it’s clearly not...

Best regards


Exact same issue here, same procedure. I disconnected Pinterest app from Zapier, and revoked Zapier’s access to Pinterest, hoping I could re-connect them. No luck. Same oh, foo message even if I try with 2 days interval. Really miss the Zapier - Pinterest integration.
Edit: I also find it weird that the thread is marked as solved

Userlevel 1

Hi,

What is happening with this? I see it’s been going on for 6 months

App stopped working a few days ago and now I’m getting different errors “access is revoked” “reached limit” and now “account expired”

 

Userlevel 1

Need you to add me as an effected user as well. I’m still on my trial. 

And despite what Grammerly thinks, this is a cause and effect situation, not affect.

I’m seeing both ‘account is expired’ and ‘oh, foo.’ When I go to Pinterest, connected apps shows this:

 

Userlevel 7
Badge +10

Hi @PJ_Decoster, I completely understand your frustration here and I’ll do my best to address your questions. 

 

The issue has appeared to have a few different causes as time has gone on. We have monitored a few different measures, including how many users were running into to the same error (which we can see from our logs) and when. 

We have taken some steps to try and remedy the situation, including working with Pinterest to make sure that the Zapier integration is on the most up to date API (that’s the bit of code that lets other apps talk to Pinterest). 

I don’t have an ETA on when we’ll be able to fix this issue, which I know is frustrating and I’m sorry about that. We do know that this issue is having a bigger impact on our users because of the new ‘oh foo’ message that you see when you try to connect your account. 

When we have a fix for this, we will update this thread and any folks who have been added as an affected user on the bug will get an email. 

 

Userlevel 2

@Danvers Thank you for your response. We’ve been told already that a solution for this issue is pending and that we will be informed once there is an update. As @zaxarov mentioned, there hasn’t been any update in 6 months. Which is really frustrating. As paying customers, we deserve to be informed about what is happening.

Could you please clarify which steps exactly have been taken by the Zapier team to find the source of this issue? What are the blocking issues to work on this bug? Why does it take 6 months to be able to come up with a solution?

Userlevel 7
Badge +10

I’m sorry that we’re still having this issue with the Pinterest integration. Everyone below, I’ve added you as an affected user on the issue, which means that we’ll send you an email when we have an update:

  • @tinytechtips 
  • @MikaStupnikV1
  • @PJ_Decoster 
  • @zaxarov 
Userlevel 2

Meanwhile, I checked other automation platforms such as Automate.io and Integromat.

Automate.io doesn’t offer Pinterest integrations at all and Integromat is waiting for approval on their application to the new developer progam.

It seems that the Pinterest API is strongly underdeveloped. Unless Pinterest does some updates, I’m afraid that this is an issue that will keep popping up.

Disappointing...

Userlevel 1

I still have this unsolved problem after six months since I created this post. Is there any solution in that topic?

Userlevel 1

I am having the exact same issue since two days ago and apparently there is no fix ??

Userlevel 1

I am also getting this error. Im only requesting once a day but this error has come up the last 2 days.

 

Userlevel 7
Badge +5

@PJ_Decoster so sorry you are running into this error! I have added you as an impacted user so that you will receive communication via email with updates. 

Userlevel 2


Same issue here.

I got notified that there was a possible error. When I checked the details I noticed ‘Authorization failed’ so I tried reconnecting the apps. It didn’t work. Each time, I keep getting this ‘rate limit’ reason but I only use this zap 4 times per day with 2,5 hours in between.

This is really an issue because my client is expecting a consistent posting schedule. That’s why I use Zapier in the first place. As a paying customer, I hope to see a fast solution to this problem.

Could you please unmark this thread as ‘Solved’ because it it’s clearly not...

Best regards

Userlevel 7
Badge +5

Hi @Caradhras ,

Sorry you are encountering this error- I know that is frustrating. I have added you to this issue so that you will be notified when there is an update.

Userlevel 1

Hi, I’ve got the same problem here.

I also use a zapier subscription… Not really what I expected...Nice UI but this experience just kills it for me….

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