Hello, i have the following problem after connecting manychat with zapier and omnisend, when a user gets tagged in manychat it gets pulled into omnisend via zapier, there is not problem with the manychat connection, but whenever i setup a trigger a custom event in omnisend and setup everything i get this error when testing
“The event could not be sent to Omnisend. Cannot read property 'fields' of undefined” How can i avoid it i’m only pulling the email address like required by the fields.
Best answer by SeanG
Hi, I had this problem as well. The solution in my situation was to enable the omnisend custom event which was created in Store Settings > Integrations and API > Custom Event.