Question

I don't see the lead form in Facebook Lead Ads

  • 30 November 2020
  • 4 replies
  • 19 views

I’ve used Zapier for a few years. I’m setting up a Facebook Lead form to sheets zap and cannot get the drop down to show me the name of the lead form I need to connect. 

There must be something simple I’ve space off somewhere. I have correct FB ad account, the page options are available and I’ve selected the page but the lead form isn’t showing up.  

Any suggestions on something I’ve totally missed or is there a problem inside Zapier?

Thanks in advance for your help. 

Steve


4 replies

Userlevel 7
Badge +6

Check these help articles: https://zapier.com/apps/facebook-lead-ads/help

Troy, I’ve setup hundreds of Zaps and can do it in my sleep. If you wouldn’t mind watching this quick loom and provide any feedback I’d appreciate it. I’ve got to be having a brain laps and missing something very simple or Zapier has something on. 

https://www.loom.com/share/9d8cc3679ee643c69843e7cd24431fb3

Userlevel 7
Badge +6

There are many settings that could be the root cause of the issue.

I’d suggest double checking the permissions are set correctly as indicated in this help doc: https://zapier.com/help/doc/common-problems-facebook-lead-ads

Userlevel 7
Badge +10

Hi @stevolve!

I see that you’ve written to our Support team and they have responded with some directions and also some questions. Please continue the conversation there, since they’re able to dig into your Zaps.

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