I want to update the pulse on Monday.com when a note is added to an email thread in Helpscout.
Thank you for your suggestions and help.
LN Accounting
Best answer by Liz_Roberts
View originalI want to update the pulse on Monday.com when a note is added to an email thread in Helpscout.
Thank you for your suggestions and help.
LN Accounting
Best answer by Liz_Roberts
View originalHi
Thanks for reaching out!
The best place to start is our HelpScout + Monday integration article. Currently there is not a Trigger for when a note is added to a HelpScout thread, but there is an open feature request for this which I have added you to. This does a few things:
I don't have an ETA on when or if this feature will go into production, but if it does you will be notified via email.
I know that’s not the news you were hoping for but please let us know if you have any additional questions- happy to help!
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