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Best answer

Error when submitting subscriber email

  • 17 March 2020
  • 1 reply
  • 131 views
M

I am trying to connect a wufoo form to an active campaign automation. I keep getting stuck when I am supposed to enter the subscriber email. I says the field is empty so I don’t know what to put in that box. When I put my own email in there and started the zap everyones confirmation emails with the content were sent to me!  Please help. THanks! 

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Best answer by Liz_Roberts 19 March 2020, 15:48

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Liz_Roberts
Userlevel 7
Badge +8

Hi @mollyphair ,

Thanks for shooting us a note! Sorry you’re running into a hiccup here. 

For this workflow, a new contact would need to be added in ActiveCampaign prior to adding them to an automation. The configuration will look like this:

 

Step 1: New Contact added in Wufoo

Step 2: Create/Update Contact in ActiveCampaign

Step 3: Add Contact to Automation in ActiveCampaign

 

 

Let us know if you have any further questions- happy to help!

 

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