I am trying to add a row to an excel work book based on a custom field and I am getting the error “Zapier had trouble retrieving custom fields from Microsoft Excel.”
How do I fix?
Hi there @shaebert - Thanks for posting this. I see the field you chose for Folder is “root,” would it be possible to you to select and map the field that your folder is within OneDrive? I think that it’s not finding the folder path so that’s why it’s showing you that error. You’ll need to map it out (like you did with all the other fields), and not type the folder name to resolve the error.
Please give it a try and let us know how it went!
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.