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Learn about the Zapier Community!

  • 12 July 2019
  • 3 replies
  • 8004 views

Userlevel 7
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  • Community Manager
  • 246 replies

About

The Zapier Community is a space to connect with others and create, learn and share ideas and solutions. You'll also find opportunities to connect with Zapier staff members and learn about new features and upcoming plans.

Things to do first:

  • Review our Community Guidelines. Following these guidelines helps to keep our community relevant and engaging for everyone. We also recommend reading our Terms of Use, which goes into more detail about behavior and rights related to content, privacy, and laws.
  • Introduce yourself: If you haven’t already, go to your Profile Page to update your avatar and fill in your profile information. It should take you less than a minute. By default, you will receive notifications for any thread you are a part of but you can customize the types and frequencies of notifications, here.
  • Find your community, find your people: Browse topics by tag to find people similar to you and gain inspiration from the Zaps, apps, and workflows they are utilizing.
  • Explore the Leaderboard: We love to recognize positive community engagement! Work your way up the ranks and earn badges by responding to others and providing quality answers.

Take a Quick Tour

Finding Topics:

When you first enter the community, if you know what you're looking for, you can use the search bar at the top of the page. This will search across all articles, topics, comments, and categories so you can easily find what you need.

Guidelines and Intentions for Using the Forum:

There is a lot of information in our Community and as we continue to grow, we thought it would be helpful to provide guidance on what is offered and what information you can find (and share) where!

  • About the Community:
    We welcome you to start here! Check out our Community Guidelines, meet our team, take a tour and introduce yourself!
  • Ask the Community:
    Do you have a question surrounding your workflow or use case? Connect with other users and professionals to make sure you create the perfect combination of Zaps to achieve your goal. 
  • News & Announcements:
    Find the newest product updates, upcoming features and ways to stay connected and engaged with our team.
  • Developer Discussion:
    Are you looking to chat about building an integration on our developer platform? This is the place for you!
  • Tips & Inspiration:
    Have a cool workflow to share? Discover something new? Share your own tips and inspiration here while seeing what other users are creating. 
  • Work Offered:
    Looking to hire a consultant or agency to help build out your workflow? This is where you want to be! You’ll find our extensively trained Zapier Experts here who can help collaborate or take on your project!
  • Lastly you’ll find tabs for “Help Others” and “Recent Discussions” on the homepage. The best way to level up on the leaderboard is to respond and engage in these areas while helping other users at the same time!

Asking Questions and Starting Discussions

If you're not able to find a topic similar to your question you can "Ask a Question" or "Start a Conversation" at the top-right corner of any page.

It's best to ask a question when there is a single answer you're looking for and to start a discussion when you're looking to source ideas and have a conversation around a topic.

From there, you can title your topic, type your message, and add images.

After creating your topic, you can add tags. It's best to add tags for the apps that your question is involving so other members can easily find questions and discussions related to the apps their using as well.

Dive into comments and conversations

When you click into a topic, you can review all of its associated comments. Within the thread of a topic, you can do the following:

  • Upvote a comment to help other users find the most useful solutions
  • Mark a comment as the answer if it helped you solve a problem
  • Flag a comment if you feel as though it's in violation of our community guidelines or terms of service

Editing your profile

If you'd like to change details in your profile, such as your username, you can do that in the 'Edit Profile' section. You can access your profile by clicking on your user avatar at the top-right of the page and selecting 'My Profile'

You'll then be able to edit all of the Profile fields except email address.

It's not possible to change your email address because the community always uses the email address on your Zapier account. If you need to change the email address on your Zapier account you can do that by logging into your Zapier account and going to your settings: https://zapier.com/app/settings/manage-email

Need A Hand?

If you have any questions about how to use this community, feel free to explore other topics in this sub forum and leave a comment for us there. If you find a bug with the Community platform itself, you can bring that to our attention by emailing community@zapier.com. Please do not email Zapier questions to this email address.

Thanks for reading - we're excited to have you here!


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3 replies

Userlevel 1

Thank you for the instructions


Userlevel 1

Cheers!!!! 😁


Userlevel 1

Good stuff guys - hope this community takes off!